Refunds & Cancellation Policy
Should the hirer cancel the booking the company will endeavour to re-hire the vehicle. If successful, the amount paid will be refunded, less an administration charge of £50.00.
However, if the vehicle is not re-hired, the hirer is liable for the deposit and any hire costs all ready paid.
Kent Motorhome rental can accept no liability for replacement vehicle costs, travel or accommodation costs or consequential losses from a breakdown or accident.
Hirers are strongly advised to take out travel insurance against such eventualities.*
Kent Motorhome Rentals reserve the right to cancel the booking before the start of the hire if the named drivers licence is invalid or do not comply with the information on the booking form. In this case you will forfeit the booking deposit and hire charges already paid.
Covid – 19 Policy , If your booking is cancelled due to a national or local lockdown we will refund in full, If you are self isolating you will need to claim from your Holiday Insurance.
*Do I need travel insurance for a staycation?
Even if you’re staying in the UK for your holiday, travel insurance can still provide a safety net should things go wrong. You might not need cover for medical treatment thanks to the NHS, but a staycation travel insurance policy will offer protection for:
- Your transport and accommodation: You’ll be covered for the cost of alternative transport or accommodation if your bookings are cancelled
- Cancellation : If you need to cancel your trip as a result of an illness or injury, redundancy or bereavement, you’ll be able to claim for the cost of your bookings
- Personal Liability: Personal liability protection offers cover for any legal costs you might face because of you injuring someone or damaging their belongings
- Motorhome contents : If your belongings aren’t already covered , you can cover them under your travel insurance policy – usually up to a certain amount